Mobile Ordering

Yes! You can link your campus payment to the Starship app and use the funds for delivery or pickup.

The robot uses a mixture of computer vision and GPS to know its location down to the inch. The robot has obstacle detection, using a ‘situational awareness bubble’ around it.

Using twelve cameras, ultrasonic sensors, radar, neural networks, and other technology the robots can detect obstacles, including animals, pedestrians/cyclists, and other delivery robots.

Yes! Starship has been operating at Level 4 autonomy since 2018, meaning little human interaction during each journey and nobody controlling them remotely.

Currently, Starship operates at over 99% autonomy, whilst some robots are now making multiple deliveries in a row, 100% autonomously.

For safety reasons, we also make sure to have human remote assistants on standby, in case they’re called upon to support.

Starship’s robots are full of technology allowing them to detect vehicles, pedestrians and other objects around them. Naturally risk-averse, they will take time to assess the route ahead and the road to understand if there’s traffic coming before deciding if it’s safe to cross. If in doubt, the robot will not cross. They will also adhere to traffic light signals.

Before Starship starts operating in an area, crossing points are mapped along with pavement routes, meaning robots will only cross roads at agreed crossing points.

Whilst the robots themselves aren't refrigerated or heated, each robot contains a specially designed, insulated lining. This insulation keeps food at the correct temperature for the duration of its journey.

Yes, the robots operate in almost all weather conditions. Very occasionally, we may pause service for safety reasons if weather conditions are exceptionally bad. If there is significant snowfall we may pause service until the pavements/sidewalks have been swept.